The Reserve Tulum Amenities photoThe Reserve Tulum Exterior photoThe Reserve Tulum Facilities photo

The Reserve Tulum – A Favorite for Families in Tulum

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Check rooms and rates
From$66 /night
Check-in
01Jul
Check-out
02Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Calle 11 Sur, Tulum, 77760
-
Close to the beach
Great
8.5
/10

Aparthotel with outdoor pool, kitchenettes, and cenote proximity in La Veleta

Amenities & Grounds

The Reserve Tulum offers a year-round outdoor swimming pool for guest use. A picnic area on the property allows for outdoor dining, and an on-site hot tub is available for relaxation. The hotel provides a 24-hour front desk, CCTV in common areas and outside the property, and security alarm systems for guest safety.

Accommodations

Each unit includes a fully equipped kitchenette with a dining area for self-catering. Guests can relax on the terrace, which offers pool views, and each room has a flat-screen TV. The apartments are air-conditioned and offer non-smoking rooms throughout the property.

Location & Surroundings

The hotel is located in La Veleta, near Cenote Cristal and Cenote Escondido. It is 6 km from the Tulum Archeological Site and 7 km from Parque Nacional Tulum. Tulum International Airport is 37 km away, and Tulum Bus station is easily accessible for transport connections.

Rooms

Guest reviews for the Studio with Terrace note that the cabanas are comfortable, private, and close to the pool. One solo traveler rated the property 7.0 after a 13-night stay, while a couple gave an 8.0 rating for a 1-night stay. The property maintains a pet-free environment for a tranquil stay.

Services

Free on-site private parking and free WiFi are available for all guests. A shuttle service can be arranged through the 24-hour front desk. The hotel is located near popular cenotes and the Tulum Archeological Site, offering easy access to local attractions.

Highlights

Location: La Veleta, near Cenote Cristal and Cenote Escondido

Pool: Year-round outdoor swimming pool & hot tub

Rooms: Air-conditioned units with kitchenette and terrace

Safety: CCTV, security alarm, 24-hour front desk

Parking: Free private on-site parking

“The Reserve Tulum, nestled in La Veleta, offers a solid launchpad for cenote explorations. I think the private kitchenettes add real value; self-catering is a definite plus. Factor in the 24-hour desk and generous terraces, and this 3-star hits a sweet spot.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Studio Terrace
2 persons
39 sq. feet
1 Double bed
Air conditioning
Shower

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Parking
  • 24-hour reception
  • No pets allowed
  • Security

Services

  • Paid shuttle service

Dining

  • Picnic area/ Tables

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Jacuzzi

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Terrace
  • Garden furniture
Show more

The Reserve Tulum Location

5 Calle 11 Sur, Tulum, 77760
Explore Tulum
Explore Tulum
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Tulum Archaeological Site
Tulum Archaeological Site
15-minute drive
Ancient Mayan ruins overlooking the Caribbean Sea, offering stunning views and a glimpse into history.
Cenote Crystal
Cenote Crystal
5-minute drive
Natural swimming hole known for its clear waters, perfect for a refreshing dip and snorkeling.
Luna Maya Beach
10-minute drive
Beautiful beach spot with soft sands and calm waters, ideal for sunbathing and relaxation.
Tulum Monkey Sanctuary
40-minute walk
A sanctuary dedicated to the care of monkeys, providing an interactive experience for animal lovers.
Snorkeling at Cenote Crystal
5-minute drive
Thrilling underwater adventures in crystal-clear cenotes with guided tours available for all levels.
Yoga at Gypsea Market
10-minute walk
Relaxing yoga sessions in a vibrant market, surrounded by art and local crafts promoting wellness.
Biking through Tulum
5-minute drive
Explore Tulum's lush landscape on two wheels; bike rentals are nearby for convenience.
Dreamcatcher Cafe
7-minute walk
Cozy cafe known for healthy, organic options and delicious breakfast dishes made with fresh ingredients.
La Consentida
11-minute walk
Charming spot offering traditional Mexican cuisine with vegetarian options; known for its vibrant atmosphere.
Canova Cantina
13-minute walk
Trendy cantina with an extensive cocktail menu and a delicious mix of local and international dishes.
Casa de la Cultura
25-minute walk
Cultural center hosting art exhibitions and performances; a great spot for families and culture enthusiasts.
Luna Maya Beach Bar
10-minute drive
Beach bar with a lively vibe offering drinks, music, and sunset views; perfect for socializing after a day at the beach.
Tips on navigating the city
  • City Centre
    Tulum 23 min  ·  1.2 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 98 min  ·  40.5 mi
    Cozumel (CZM) 125 min  ·  51.5 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 08:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 36 verified reviews
8.1 /10
Great
84 %
Recommend
Cleanliness
8.9/10
Comfort
8.5/10
Facilities
8.1/10
Free WiFi
8.3/10
Location
8.0/10
Staff
8.0/10
Value for money
9.0/10
Pros
Nice rooms
Good hot shower
Refreshing pool
Comfortable cabanas
Cons
No front desk
Worse check-in
Over priced taxis
Guest reviews
based on 201 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Reserve Tulum
What is the check-in and check-out policy at The Reserve Tulum?
Check-in is from 15:00 and check-out is by 12:00.
How far is The Reserve Tulum from the nearest airport?
The property is 37 km from Tulum International Airport and 81 km from Cozumel International Airport.
What are the nearby attractions from The Reserve Tulum?
Nearby attractions include Tulum Archeological Site (6 km), Parque Nacional Tulum (7 km), and Cenote Cristal and Cenote Escondido.
What amenities does The Reserve Tulum provide for guests?
Amenities include free Wi-Fi, free private parking, an outdoor swimming pool, hot tub, and a garden.
What are the room amenities available at The Reserve Tulum?
Rooms feature air conditioning, a flat-screen TV, fully equipped kitchenette, electric kettle, and private bathroom.
Is parking available at The Reserve Tulum?
Free private parking is available on-site without the need for a reservation.
Are there any relaxation areas at The Reserve Tulum?
Guests can relax in the garden or at the picnic area available on-site.
What type of hotel is The Reserve Tulum?
The Reserve Tulum is a family-friendly hotel located in a natural setting, ideal for leisure and adventure travel.
How far is the Tulum bus station from The Reserve Tulum?
Tulum Bus Station is located 2 km from the property.

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